Introduction

At Latitude 36 Farm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone, address)
• Account credentials (username, password)
• Order and payment information
• Correspondence and communications with us

Automatic Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping companies)
• Law enforcement when required by law
• Business partners with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Social Media Integration (Facebook & Instagram)

Our platform integrates with Meta (Facebook and Instagram) to allow authorised administrators to publish and manage social media content. When you connect a Facebook or Instagram account through our application, we collect and store the following:

• Your name and email address (as provided by Meta during authentication)
• Facebook or Instagram account identifiers
• Page access tokens (used to publish content on your behalf)

How We Use This Data

This information is used solely to publish posts and manage content on your connected Facebook and Instagram accounts at your direction. We do not access your personal posts, messages, friends list, or any other data from your social media accounts.

Data Sharing

Your social media data is not sold, traded, or shared with any third parties. Data is only transmitted to Meta's APIs for the purpose of publishing content you have authorised.

Requesting Deletion of Your Data

To request deletion of all data associated with your Facebook or Instagram account, please email us at [email protected]. Include your Facebook or Instagram account details, and we will delete all stored tokens and profile data within 30 days.

You may also revoke access at any time directly from your Facebook Settings > Apps and Websites.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.